Municipal Utility Services

The City of Monrovia is the community's main water supplier.
Bills may be paid in person and service established during regular business hours at:

Monrovia City Hall
415 S. Ivy Avenue
Monrovia CA 91016-2888

Monday - Thursday, 7:00 a.m. - 6:00 p.m.
Friday, 7:00 a.m. - 5:30 p.m.

Billing Inquiries: (626) 932-5517
Fax: (626) 932-5566

24-Hour Emergency Service - Police Dispatch, (626) 256-8088
(Note: there is a $150 fee to restore service outside of normal business hours).


Payment Options

  • Pay By Phone using our automated system by calling 1-800-272-9829.  Enter option 3 and the jurisdiction code, 1573.
  • Pay online

Both Payment Options require you to have your Account Number and Customer ID, also known as Customer Number. Both fields are required. These are located on your monthly billing statement.