Frequently Asked Questions
Why will Monrovia provide its own Animal Control Services?
The City of Monrovia made the decision to provide its own animal control field services based on the availability of existing services in the region, their availability for providing the services that Monrovia needed, and the cost of providing those services. Monrovia is able to provide its own animal control field services at a reduced cost and with greatereffectiveness.
Who do I call for Animal Control Services
Animal related calls for service should be made to the Monrovia Police Department at (626) 256-8000 anytime, day or night.
Who do I contact about dog licensing issues?
Questions concerning dog license issues can be addressed at the Monrovia Police Department, or by calling (626) 256-8000. Most pet owners who have previously licensed their pet will receive an annual renewal notice during the month of June each year. The licensing process can be completed by mail.
What does it cost to license my dog?
Spay or neutered dog $20
Unaltered dog $40
Who will provide animal control field services to our community?
These services will be provided by state certified Humane Officers supervised and managed by the Monrovia Police Department. These officers receive certified training in accordance with California Corporations Code 14502. In addition, Humane Officers receive ongoing yearly training on a variety of issues associated with their duties.
What happens if an animal is injured?
When an injured animal is located by an Animal Control Officer, they are immediately transported to a qualified veterinarian facility. As part of our animal sheltering contract with IVHS, they will provide for emergency and nonemergency care for all animals brought to their facility from Monrovia during regular business hours. After-hours emergency services are provided by a local 24-hour veterinary hospital.
What happens when a stray dog is located by Animal Control Officers?
Identification of stray dogs is easy when animals are properly licensed and the license is affixed to their collar. In these cases, officers can quickly locate the pet’s owner and return them safely home. Animals with microchip technology will be scanned by the officer to determine their identity and returned to their owner. Unidentified animals are taken to IVHS and sheltered until claimed by the owner. A photograph of the animal and identifying information is placed on the IVHS website to assist owner identification and retrieval.
How long are animals held before they are euthanized?
State law requires that all animals be held for a minimum of five days before they are euthanized. Depending on shelter space availability and a number of other criteria, some animals are held for well beyond the minimum five day requirement.
Do you have the ability to scan for microchips on animals?
Yes, our Animal Control Officers are equipped with microchip readers that allow them to quickly identify those animals with microchip implants.
ANIMAL CONTROL PROGRAM
Are officers trained to deal with dogs, cats, rabbits, opossum, raccoons, birds, snakes, chickens, rats, mice,
hamsters, squirrels, goats, pigs, deer and bears?
Animal Control Officers are equipped and trained to handle these and many other types of animals. However, wildlife indigenous to the foothills of Monrovia are the responsibility of California Fish and Game. Animal Control Officers may be called to assist with these types of animal related calls, and liaison with Fish and Game officials who have jurisdiction over these matters.
Why are we contracting for animal sheltering services with Inland Valley Humane Society?
Inland Valley Humane Society is one of three animal shelters that are within proximity to Monrovia and have the resources to provide sheltering services to our community. IVHS was selected based on the following criteria:
- Friendly and knowledgeable staff
- Clean facility
- Good customer service
- Good adoption rate
- Reasonably priced
- Additional services available to community members
What additional services are provided by IVHS?
- These services are available directly to Monrovia community members. Additional fees may be
required for some of these services.
- Pet adoption
- Spay and neutering services
- Veterinarian services
- Animal behaviorist on staff
- Public education
- Emergency response for animal care during disasters
- Volunteer opportunities
What are the business hours of IVHS?
The shelter is open Monday through Saturday, 10:00 a.m. until 5:30 p.m. They stay open later until 7:00 p.m. on Wednesday evenings. It is closed Sundays and major holidays.
Where is the IVHS located and what is the travel time from Monrovia?
The average travel time from Monrovia to the Inland Valley Humane Society is 25 minutes. IVHS is located at 500 Humane Way, Pomona, CA 91766. Take the Interstate 210 Freeway East, transition to South 57 Freeway, take Highway 71 South, exit Valley Boulevard, Continue straight onto Humane Way.
How do I contact IVHS?
Their business telephone number is (909) 623-9777. They can be located on the internet at www.ivhsspca.org.